Looking for alternatives to Google Voice in 2022? Whether you're looking for a more flexible virtual phone number system, want to cut costs, or just explore your options, here are some of the best tools and services for VoIP and PBX systems. With features like unlimited calling, customizable plans, and advanced call management features, these Google Voice alternatives are sure to meet all your business needs. Whether you're a business owner looking to set up a virtual office or a remote worker in need of reliable communication tools, choose the right Google Voice alternative today and take your business calls to the next level.
Although business communications have mostly moved to the Internet, telephony is still a necessity for many businesses. The good news is that Internet technology now allows businesses to make phone calls over the Internet (VoIP).many times cheaper and more efficientthan a regular landline phone.
Google Voice is one of the leading services that businesses use to manage their phone needs. However, for many companies, this may not be the best option. The virtual phone service offers features like voice calling, voicemail, call forwarding, and text messaging, but businesses that need a more robust solution often look to alternatives to Google Voice.
Google Voice is well known, but we've rounded up the best alternatives so you can make sure your business gets exactly what it needs in terms of features and services.
What is Google Voice?
Since 2009, whenGoogle VoiceIt was first introduced to the public after the purchase of GrandCentral and has become a popular virtual phone service for businesses and individuals. While it may seem simplistic compared to some of its competitors, Google Voice can be very versatile, especially when used in conjunction with other Google tools like Hangouts, Calendar and Meet.
There is a free plan for individuals on Google Voice, but businesses pay per user per month. All plans come with some standard features, with additional options unlocked on more expensive plans.
While Google Voice has proven effective for many businesses, there are still areas that need improvement. For example, Google doesn't offer custom support compared to other VoIP providers. While there are several reasons why a companycan't select google voiceWhat alternatives are there and how do they work?
Why Google Voice?
Google Voice is inexpensive and can be set up in minutes. It allows you to call any phone number in the US or Canada, and international calling is very affordable. You can also send text messages from your Google Voice account, making it ideal for small businesses. Another benefit of Google Voice is that it integrates seamlessly with Gmail, Google Hangouts, and your calendar, so you don't waste time switching between apps when checking your voicemail or text messages. It's a good choice for very small businesses that don't need sophisticated or scalable solutions. Luckily, if you're looking for more features and flexibility, there are a wide range of Google Voice alternatives that can give you what you need.
What are some of the best Google Voice alternative apps?
To help you find the right phone service for your business, we've put together a list of some of our favourites. Some of the best Google Voice alternative apps include:
- VoIP Monster
- Carolina Digital
- skype
- Ring Central (vorderes Tastenfeld)
- Vonage
- locust
- next
- sideline
- open phone
- period
- ter
Below, we will discuss the pros and cons of each Google Voice alternative. We'll also talk about what makes it different from Google Voice and whether or not it's a good fit for your business.
VoIP Monster
Looking for Google Voice alternatives that are ideal for small and medium businesses? look no further thanVoIP Monster. With a powerful feature set, flexible pricing, low costs and industry-leading software, Monster VoIP makes it easy for your business to harness the power of telephone communications. Whether you're looking for transparent pricing or customizable solutions to meet your specific needs, you can count on Monster VoIP to deliver an unparalleled customer experience. And with dedicated customer support from a team of experts, you can be confident that all of your questions will be answered quickly and efficiently.
Adapting your company's technology is easy with Monster VoIP's scalable on-demand services. You don't have to sacrifice essential features or pay for anything you don't use, as you can customize everything to suit your business needs. You also receive assistance from a dedicated customer support team for an exceptional customer experience.
Related:Increase revenue by moving your phone system to the cloud
What makes Monster VoIP better than Google Voice?
- Low costs, flexible pricing.
- It is a cloud-based solution with a national network with geographic redundancy.
- Monster VoIP is more secure than Google Voice because it uses encryption and authentication technologies to ensure your calls are private.
- For business owners, there are additional features like voicemail announcements and fax capabilities that can help your business grow by making it easier for customers to contact you.
- Monster VoIP integrates with 50+ brands you trust and use.
- Monster VoIP offers fully customizable solutions for businesses of all sizes.
Carolina digital phone
Carolina digital phoneoffers a complete solution for your company's local telephone service needs. 24/7 support from a local team means your customers always get the help they need, when they need it. A key area that makes this provider stand out is their customer service and attention to detail. On the rare occasion that you need to call support, chances are they will know you by name rather than your account number.
With clear pricing, you don't have to worry about cost savings - what you get is what you pay for. And besides, reliability and security are always present in their services. The service offers many features such as B. Unlimited calling in the US and Canada, caller ID, voicemail and text messages, and four-way video conferencing, all with a monthly, no-contract option!
Not only does the company offer great service, but it also offers a number of great upgrades for customers to take advantage of. This includes video conferencing capabilities, fax options, and even a call center plug-in to cover all your customer service needs.
What makes Carolina Digital better than Google Voice?
Carolina Digital is a business-centric solution for companies of all sizes. They offer integrations with your CRM via a Chrome extension, have handy iOS and Android apps to view all your data from anywhere, and are a scalable solution for young businesses looking to expand.
RingCentral
RingCentraloffers cloud-based services such as team calling, video conferencing, and messaging. Notable features include call transfer, HD quality video, and the ability to record up to 100 people in a meeting.
If you are a business that needs to make and receive calls from anywhere in the world, Global Call is a much better option than Google Voice. With local dial-in plans available in over 100 countries, it's perfect for companies with employees or customers in multiple time zones. Pricing may be higher than some other options, but the starter plan allows for up to 20 users, making it ideal for small to medium-sized businesses.
RingCentral's Quality of Service (QoS) reports are a useful feature that can help you improve your service. Details are provided at the call and user level for clear insights. There's also a good range of third-party integrations, including Zendesk, Salesforce, Slack, and Canva. These integrations make teamwork and collaboration more accessible.
What makes Ring Central better than Google Voice?
Google Voice was revolutionary, but Ring Central brought it into the modern age. For this reason:
- Ring Central offers more features than Google Voice. With Ring Central, you can receive text messages and calls on your mobile phone from your computer or tablet. You can also send text messages from your computer, so you don't need a separate app.
- Google Voice has an outdated user interface that isn't as intuitive. RingCentral has an elegant design that makes it easy to browse messages, call logs and contact lists without having to navigate menus or scroll through pages of options.
- The customer service experience with Ring Central is also better than Google Voice. Downtime can be disastrous for businesses. RingCentral has real people at work who can help when things go wrong, which means you'll be back up and running a lot faster.
Vonage
Vonage offers many phone features and integrations. Features range from voice calling and texting to team messaging and video conferencing. It scores with its reliability, and thanks to its many integrations, you can connect with Salesforce, Microsoft Teams, G Suite, and more. Local numbers are available in over 60 countries, making it a better option for companies that do a lot of global business or have international customers.
Vonage offers the advantage of a desktop app and a mobile app. Customer service was also rateda little higherthan Google Voice, though none have a higher rating than a 3.5 out of 5 according to tech.co. Vonage benefits from some great enablement features, although some of its additional features cost more to add to your package. Vonage has a wider range of business features, but Google Voice generally does better when it comes to security.
What makes Vonage better than Google Voice?
Google Voice doesn't offer ideal customer service and the only way to get help is via email or through complicated steps to get in touch with someone. On the other hand, Vonage offers live chat support on their website, which is great if you're stuck and don't want to spend the day waiting for support to respond.
Vonage is also a more scalable solution with more useful features and integrations. Google Voice is a good solution for smaller businesses, but if you need to expand your phone system, Vonage offers more integrations and better solutions to help you out when you're stuck.
locust
If you are not familiar with VoIP,locustis a name you may know. With features like local phone numbers, call management and multiple extensions available, it offers options similar to Google Voice.
However, there are some differences between the two products. For example, Grasshopper's integration with G Suite is cheaper than Google Voice. In addition, it has a virtual receptionist tool that allows you to manage your calls, forwarding them correctly, taking messages if necessary and using recorded greetings, an option that many companies find very useful. Many reviews praised the quality of the talker used for this service. So, if you want to improve your company's image, Grasshopper might be a good option for you.
The only downside of Grasshopper compared to Google Voice is that international calls are more expensive. Grasshopper is paid monthly, but there are no usage fees. The number of numbers and extensions offered varies according to the plan.
Related:The best strategies for effective business communication
What makes Grasshopper better than Google Voice?
Both Grasshopper and Google Voice look similar on the surface. Both offer call management options, local numbers and multiple extensions. However, there are some important differences between the two.
For example, Grasshopper requires a $500 deposit for international calls. It also integrates with the same apps as G Suite but at a lower price point. A big benefit of Grasshopper over Google Voice is that you can have a live receptionist handling your incoming calls. It's like hiring a full-time receptionist to receive and forward calls, but at a fraction of the price.
next
If you do business in the United States or Canada,next timeVoIP services may be right for you, especially if you have a larger establishment. With some features that Google Voice does not offer, including excellent customer service and automated support, it can be the perfect Google Voice alternative. With Nextiva, you also get SMS capabilities and access to the built-in CRM. While plans start at a higher price than some competitors, the first plan includes unlimited voice and video calling.
Nextiva has mixed reviews, with some people saying it's one of the best Google Voice alternatives and others complaining. A lot depends on the size of your business; This service is much better for large companies than small businesses or independent entrepreneurs. Plans and features can be customized to meet the needs of larger companies, but may not be as convenient for smaller companies.
What makes Nextiva better than Google Voice?
Nextiva has some features that Google Voice does not have, namely:
- best customer service
- They offer auto attendant options.
- Unlimited Calling in the US, Canada and Puerto Rico
That said, Nextiva has contracts that can be difficult to cancel, customers have reported that the CRM feature is a bit buggy, and the customer support isn't as responsive when troubleshooting technical issues.
skype
Since its inception,skypeis an important figure in the VoIP industry. The brand continues to be perceived with virtual calls and video conferences. While Zoom may have become the big name in video conferencing during COVID-19, Skype is still a vital part of VoIP communications.
Skype is more than just a way to call landlines and mobiles; It can also be used to send text messages, among other things. The basic version of Skype is free, but businesses wanting access to all features must sign up for a Skype Number. Since Microsoft bought Skype in 2011, it has become a good choice for users who use other Microsoft tools due to its ability to integrate with Skype.
Skype's desktop app is a huge selling point, something Google Voice lacks. Additionally, Skype gives users the ability to create international phone numbers in 26 countries instead of just 12 with Google Voice.
What makes Skype better than Google Voice?
Skype has many of the same features as Google Voice, but has a few more. The most obvious difference between Skype and Google Voice is that you can use it to make video calls. This means that you can see the faces of your friends and customers when you talk to them over Skype, which is very useful nowadays.
As well as being able to make voice calls from your computer or phone, Skype also lets you make group calls (including video) with up to 100 people at the same time. You can even share screens during these group calls so everyone can see the same thing at the same time and collaborate on projects or presentations.
8×8
This platform offers everything you need when your business needs cloud-based phone calling solutions. You can call nearly 50 countries, plus HD video conferencing. The good thing is that the features are fully customizable to suit your business needs, from conferencing and call routing to call routing and recording. And if you're concerned about affordability, don't worry: local numbers in 15 countries cost much less than other options available!
you can try8×8with a free trial, which is always a good thing when considering new software. You can also get a discount with an annual subscription, it's up to you! Not only is this Google Voice alternative affordable for international businesses, but it also offers unlimited calling options. Don't be afraid of those Microsoft or Google integrations because they are seamless and easy.
What makes 8×8 better than Google Voice?
When comparing 8×8 to Google Voice, you notice a few things. Firstly, 8x8 allows video conferencing in HD quality, which you cannot do with Google Voice. Plus, they come with unique features like team chat and API integrations. And if you're wondering about their customer support, they have live agents to help you troubleshoot issues.
open phone
open phoneit's a great choice for small businesses and startups that want to manage calls and SMS messages. If you are looking for a call center solution for your business, OpenPhone offers features that Google Voice does not. With features like CRM integration and customer data tracking, OpenPhone gives you everything you need to efficiently manage your customers and sales force.
OpenPhone is one of the best phone services out there and is constantly improving its features. With voicemail transcription and auto attendant now available, they now offer dedicated customer support to help you manage the porting process if you use Google Voice but want to switch to their service.
What makes Openphone better than Google Voice?
Like Google Voice, OpenPhone is an easy way for your entire business to communicate with customers and prospects via text and voice messages. However, OpenPhone allows multiple people from various departments in your company to share one work phone number. You can also direct incoming calls to the right department or person with a few simple screen taps.
Additionally, OpenPhone offers a lightweight CRM and integrates with Hubspot and Salesforce, making it easy to manage contact information. If you are thinking of switching from Google Voice to OpenPhone, they also offer an easy porting process. In our opinion, OpenPhone beats Google Voice in terms of usability, but it's not as scalable and quality as Monster VoIP.
period
WiFi Calling Phone Number app offers you an alternative to Google Voice that can meet your needs. Its service uses VoIP technology and offers prepaid plans, unlimited subscriptions and prepaid international plans. As a simple service, it only offers voice and text communication, but it also has a number of additional features. Customers can take advantage of personalized call routing, call forwarding and voicemail greetings, all managed through the app, giving you full control over your calls.
Some other features that come alongperiodThese are automatic responses to messages, possibility of use on multiple devices and integrations with DropBox and Slack. If you're looking for a cheaper and simpler Google Voice alternative, go with Hushed. It's perfect for small businesses and sole proprietors, but it might not have enough advanced features for larger companies. In addition, it provides numbers for the United States, Canada and the United Kingdom.
What makes Hushed better than Google Voice?
Some of Hushed's best features are automatic replies to messages, the ability to use it on multiple devices, and integrations with DropBox and Slack. If you're looking for a cheaper and simpler Google Voice alternative, go with Hushed. It's perfect for small businesses and sole proprietors, but it might not have enough advanced features for larger companies. In addition, it provides numbers for the United States, Canada and the United Kingdom.
sideline
If you're looking for something similar to Google Voice but better, look no further than Sideline. And while Sideline isn't technically a VoIP system, it does offer many of the same features.
Unlike Google Voice, Sideline works with your existing mobile data plan. This means you get excellent call quality and reliability for your business calls. The downside to this is that you are also using up your provider's minutes, which can add up if you don't have an unlimited minutes plan with your provider. Fortunately, most network plans these days are capped, so this shouldn't be an issue.
What makes Sideline better than Google Voice?
Sideline is a great alternative to Google Voice, but what makes it better? Secondary calls are more reliable. Google Voice has a reputation for being unreliable, especially when it comes to outgoing calls. Sideline uses the same signal as your mobile operator. So if you're having problems with your cell service, chances are you're also having problems with Sideline. However, your phone is a stable way to make calls, which means reliability shouldn't be an issue. However, Sideline does use minutes, so make sure you have an unlimited phone plan before using Sideline.
ter
There are many factors to consider when choosing a VoIP provider. Some people want something simple like a phone number that works everywhere, while others want the latest technology. If you're looking for a reliable solution that won't break the bank, Ooma might be just what you're looking for.
The company was founded in 2004 in Palo Alto, California, where it is still headquartered today. Today, Ooma offers a wide range of products and services that appeal to private and business customers.
What makes Oomah better than Google Voice?
Both companies offer similar products, although there are some differences. First, Ooma has a wider range of features. For example, Ooma has a desktop app, a virtual receptionist option that can transfer calls and record calls, to name a few. You can also set up a multi-ring or "break-in" feature, which allows calls to ring on multiple lines at the same time. For larger companies, Ooma offers desktop phones, video conferencing, API integrations, and more. Compared to Google Voice, Ooma is a much stronger option for businesses.
Hangouts do Google VS Google Voice
Google Voice and Hangouts are great tools for keeping in touch over the phone. Both offer free plans and you can make and receive calls over the internet. But there are some key differences between the two that might influence your decision to choose one or the other. Here are some things to consider:
Hangouts doesn't provide a phone number
Google Hangouts is one of the most popular messaging apps on the market. But it doesn't come with a dedicated phone number that you can use to make or receive calls. In fact, you have to tap on each person individually to initiate a call with them through the app. It makes it difficult to quickly contact someone and it's not easy for customers to get in touch with you.
If you want to receive calls and texts on your phone, you need to use Hangouts as an extension of your Google Voice account. If you're looking for something more comprehensive, but don't want to pay for a full VoIP service like Ooma or MagicJack, FreeTalk is worth a look.
Google Voice does not support video calling
Google Hangouts is an advanced solution for basic video conferencing, especially if your organization uses Google Workspace. You can add up to 150 people to a call, making it a great way to communicate within an organization. Google Voice, on the other hand, doesn't offer video conferencing options.
Hangouts is not designed for businesses
From a customer perspective, Google Hangouts is not a business-oriented solution. It's a great team collaboration tool and brings your team together. However, it was not designed as a solution for customer communication. Also, Hangouts may become obsolete and be replaced by Google Meet and Google Chat.
You can't add a phone number or email address to your contact list in Hangouts, so you can't call or message your contacts from their phone or email address unless they also use Google Voice. There is no way to export Hangouts contacts to Excel and other formats like those offered by Skype.
Our Top Pick for the Best Google Voice Alternative
Looking for alternatives to Google Voice? Whether you're a small or medium-sized business, there are many great options. With offers likeVoIP Monster,Carolina digital phoneWith cloud-based PBX, Dialpad and OpenPhone phone services, you can find the perfect solution for your business needs and likely reduce your service costs. These services offer affordable plans, flexible and scalable cloud-based solutions, reliability and security features, and much more.
Monster VoIP offers many services, VOIP plans and much more! If you need help improving your company's unified communications, contact Monster VoIP today to find out how we can help.VoIP Monsteroffers best small business phones and ensure effective communication throughout your organization with best small business phones.
Related:Business phone systems can help improve collaboration in an organization